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the ups-and-downs and sides-to-sides of the little things that make up life
Who’s driving your company? Is it your line or your staff? In Vegas, I’ve had the pleasure of seeing the inside workings of many hotels. Some are driven by the line. Some are driven by staff. The difference is dramatic. The difference ebbs from efficiency to morale to revenue. Of course, you need staff. You […]
I waited three years to hear half of the answer I always wanted. Turns out I didn’t need or want to hear the rest. The answer only brought the past I had erased crashing back. Sometimes, the answers you think you need aren’t what you need at all.
For some reason, I keep coming back to the below image tonight. I can’t decide whether I agree or disagree. Does it speak to settling or does it speak to taking action with whatever you have? Sometimes, we, and the people around us get so caught up in the “cannot’s” and the minute details that […]
Dear Vendor, I would like to spend money with you. I would like to form a long term partnership with your company and throw money your way. In these times, I find it unlikely that you have massive amounts of potential clients knocking down your door. In fact, I know you were a cutback with […]
This is a rant that’s been sitting in my drafts for awhile, but since I haven’t posted in a bit, here it goes: I don’t know about you, but I’m sick of “experts” telling me that Facebook and Twitter are the places to be, MySpace is worthless and everything else doesn’t matter. Ummm, NO. Facebook […]
It’s the 80/20 rule. While 80% of people complain, less than 20% of people act. Remember the outrage over Facebook’s Terms of Service? Oh my. The cries of indignation went on for days. In fact, the critics were so vocal that for the first time ever, Facebook reversed one of their changes. Then, Facebook revised their […]
This month something shocking happened. My mom got an iPhone and she knows how to use it. She’s texting and sending picture messages for the first time ever. I love it and I hate it. I love it because we’re better connected. We now “talk” in short bursts throughout the day vs. having one longer conversation […]
Despite my frustrations with BDA’s, the majority get the big pieces right. They offer support, a bird’s eye perspective and competitive data and recommendations. But recently, I encountered the other type of agency. It’s still a gut feeling, but I feel I’m being taking for a ride. Maybe I’m taking it the wrong way, but […]